Snow Removal / Parking Lot position is a part-time seasonal position working days, evenings, weekends and holidays during our Season, that reports to our Facilities Manager and Guest Services Supervisor. You will be available to remove snow from our decks and salt/sand all entrances. Monitor our parking lot – direct customers where to park and keep everyone safe.
The main job responsibilities on which your performance will be evaluated include but are not limited to:
Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, and excellent product knowledge.
Sell tickets and rentals to the customers.
Book lessons during the week and non-holiday periods.
Occasionally make members’ passes or staff ID.
Maintain awareness of all specials, coupons and advertisements.
Accurately and efficiently operate a point-of-sale system which includes handling cash and balancing floats.
Answering phones, transfer calls and know whom to phone as situations or emergencies occur.
Relay customer complaints or requests to management.
Maintain orderly appearance of register area and keep supplies stocked.
Adhere to all safety policies, procedures and legislation.
Be outgoing, enthusiastic and take pride in being part of our team and the ski and snowboard industry.