First Time at Hidden Valley Highlands Ski Area?
Welcome to Muskoka’s Ski Resort!
Hidden Valley Highlands is located approximately 2 ½ hours north of Toronto. We are located just off Highway 60, 6 km east of downtown Huntsville, close to both Deerhurst Resort and Hidden Valley Resort.
Lift Tickets, Rentals and Lessons are sold online and it is recommended that you purchase them in advance of your visit. Walk-in Lift Tickets are available, but for Lessons and Rentals please book online, in advance to avoid disappointment.
Where can I find?
From our parking lot, you enter our Chalet on the upper level or top floor. Our Main Office, lift ticket/Guest Services counter and Snowschool office are located on this level. There is also an accessible washroom. When you enter the building head to your right to get your day started!
The Cafeteria and seating area is located on the second level or middle floor of the chalet. The Cafeteria staff will serve up a delicious breakfast, lunch or dinner. Hot chocolate, coffee, tea and cold drinks and alcoholic beverages are also served. If you need a warm-up break we have lots of seating and big windows to see all the action on the slopes.
Head down to the lowest/snow level of the Chalet where you can find the Rental Shop and easy access to the ski racks and slopes. Forgot something at home? That’s okay because the Algonquin Outfitters Valley Shop is here to help! They have all the ski and snowboard accessories you need. Plus an excellent line of demo skis to try!
Are you a first-time skier or snowboarder?
If you are a first-time skier or snowboarder we strongly recommend that you take a lesson to ensure a safe and more enjoyable experience. All lessons must be booked online, in advance, to secure an available date and time.
We offer Private Lessons that include a complimentary Lesson Lift Ticket for the lesson participant. During the lesson, the Lesson Lift Ticket is valid for all lifts at the discretion of the instructor. Outside of the lesson, the ticket is valid only on the Handle Tow. Please arrive at least one hour before your Lesson to check-in, pick up your Lesson Lift Ticket; and if necessary your Rentals that have been pre-booked.
The Snowschool office is located in the Main Office, please ask for help at the Guest Service counter on the upper level of the Chalet.
Just the basics!
If all you require is a lift ticket, we recommend purchasing your lift ticket online through our website. It’s quick and easy! You will receive a printout with a barcode that you will present at our ticket counter to redeem for your lift ticket on the day of your visit. On arrival, you will find the ticket counter on your left as you enter the main area of the upper level.
If you are not familiar with attaching your lift ticket to your jacket, our staff will provide instructions–your ticket must be both comfortable for you to wear and visible at all times.
If you require Rental Equipment, it is highly recommended that you purchase it online, in advance, to reserve your gear. The Rental Shop is located on the lower/snow level of the Chalet – use the outside stairs from the upper level balcony and follow them all the way down to the snow.
You’ve got all of your gear… you are all bundled up and ready to go have fun!
Other Helpful Information
Day Lockers — Based on Availability. Day lockers are available on the top floor of the Chalet adjacent to the ticket counter for $1 (Lockers accept Loonies only). Be aware that these lockers require $1 each time they are locked.
Trail Maps — Please take the time to familiarize yourself with the universal symbols on our trail map and outdoor signage. Make sure that you choose slopes that are within your ability level. Trail maps are available at the Guest Services counter.
Restrooms — Restrooms are located at the back of the lower level and in the centre of the second level. A wheelchair-accessible washroom is located to the left of the main doors on the upper level. Washrooms are also located in the building at the base of the hill beside the Ski Patrol clinic and are open to the general public.
First Aid — If someone is injured, please approach any staff member and have them call for Ski Patrol. The Ski Patrol clinic is located at the base of the hill between the bottom stations of the Iroquois (Red) and Algonquin (Green) Chairlifts.
Cafeteria — Our fully-licensed cafeteria is located on the second level of the Chalet and is open daily from 8:30 am until 4:00 pm (or until 9:00 pm when night skiing is available).
Lost & Found — Please ask at the Guest Services counter on the top floor of the Chalet for any lost articles.